中新网温哥华3月27日电(吕振亚 尹琳)由华商创办的加拿大国龙航空公司(Harmony Airways)今天上午正式宣布全线停飞。该公司发布的公告称，3月30日后中止从温哥华飞往多伦多的航班，其他航线也将在4月9日后停止服务，即日起对预订机票全额退款。
总部设在温哥华的国龙航空是由加籍香港商人何定国于2002年创办的，拥有四架波音757-200型客机，运营温哥华来往多伦多和美国拉斯维加斯、洛杉矶和夏威夷等国内国际航线。国龙航空与中国东方航空公司签有代码共享协议，双方在上海-温哥华─上海、温哥华─多伦多─温哥华、温哥华─卡尔加里─温哥华等航班上实行代码共享合作。
今天下午，中国东航温哥华公司总经理吴彦在接受中新社记者采访时说，国龙航空停飞消息来得很突然，将对东航造成很大影响。他说，国龙是东航在加拿大的唯一联营公司，搭乘东航由上海经停温哥华转飞多伦多等地的旅客都由国龙转接。3月28日马上要进入夏季航班，每天一个航班转机乘客较多。现在国龙停飞，双方将进一步协商合作，安排旅客转乘其它航空公司航班，或者进行合理的理赔。
国龙航空公司主席何定国表示，国龙并非破产或倒闭，而是难以承受不断增长的运营开支以及来自大公司的价格压力，因此决定关闭航线，进行改组转型，寻找新的生意机会。据悉，国龙航空已对350名职员发出解雇通知。
何定国是香港已故大慈善家、香港英美烟草公司创办人何英杰的次孙，在温哥华市还经营地产、汽车代理等多种投资业务。
Harmony Airways Company Info
Harmony Airways is a full-service, scheduled airline with authentic, attentive, and professional staff offering year-round flights between Vancouver and Toronto, Honolulu, Maui, and Las Vegas, as well as between Calgary and Maui. We also offer seasonal service between Vancouver and Palm Springs, Edmonton and Maui as well as to Honolulu from Calgary, Kelowna, and Victoria. Our mission is to bring comfort and value back to your travel experience by delivering genuine customer service at competitive rates. Every flight. Every day.
The airline was launched in November 2002 as HMY Airways, an abbreviation for Harmony Airways. The owner, Dr. David T.K. Ho, is an energetic Canadian entrepreneur born and raised in Hong Kong who earned a doctorate degree in Commercial Science from the University of Richmond in Virginia. Dr. Ho started Harmony because he was dissatisfied with the service he experienced on other airlines. “When I travel, I’m most impressed by an airline’s people,” he says. “After all, people are the most valuable resource inside any organization.”
Exceptional Customer Service
Known today as Harmony Airways, the rapidly growing airline flies Boeing 757 aircraft that fly between Vancouver, Toronto, Palm Springs, Las Vegas, Honolulu, and Maui, with winter non-stop service from Victoria, Kelowna, Edmonton and Calgary to Hawaii.
Our launch of a Vancouver-based airline means that decisions are made close to home and in the best interest of our passengers. Every facet of the Harmony Airways operation is aimed at providing exceptional customer service and added value at affordable rates. Harmony offers no- charge advance seat selection, complimentary full meal service – including a choice of hot meals on most flights – complimentary beverages, and in-flight entertainment. Through its sister tour operator, Harmony Vacations, Harmony Airways also offers accommodation, package tours and other ground arrangements to all our vacation destinations.
A Better Flying Experience
We believe that our corporate mindset, focused on exceeding our competition in every service standard, will constantly increase our customer satisfaction level while demanding the highest standards possible from our staff. In our quest to create a better flying experience for the travelling public, we want every one of our customers to expect improved quality and service at an attractive price when flying Harmony Airways.
Our views and philosophy regarding the aviation industry are that only the financially strong, the operationally efficient and the customer service oriented will survive. Harmony Airways is in an excellent position to succeed in all of these areas.
We invite you to travel in Harmony.
Statement of Values
Safety
A total commitment to safety in every decision and every action, every time, every day.
Prosperity
Each team member is dedicated and accountable for our company’s profitability and growth.
Integrity
We are honest, ethical and professional with our colleagues, customers and partners.
Respect
To create an environment that is receptive to change and allows for constructive debate.
Innovation
To provide consistent and innovative service while striving to exceed customer expectations.
Teamwork
We empower our employees by encouraging creative competitiveness as part of a fun, vibrant and harmonious team.
Milestones
June 2006- Launch of service to Calgary, San Francisco (Oakland) and New York (JFK).
May 2006 ?Announced seasonal non-stop service between Edmonton and Maui.
December 2005 – Launch of service to Hawaii from Calgary, Kelowna, Abbotsford, and (re-launch) Victoria
June 2005 – Arrival of fourth Boeing 757-200
June 2004 – Launch of service to Honolulu and Maui, Hawaii
May 2004 – HMY Airways becomes Harmony Airways
February 2004 – Arrival of third Boeing 757-200
May 2003 – Scheduled service to Toronto begins
March 2003 – Transport Canada approval to operate as a scheduled domestic and international airline
November 2002 – Inaugural flight from Vancouver
November 2002 – Arrival of second Boeing 757-200
September 2002 – Arrival of first Boeing 757-200
February 2002 – Dr. David T.K. Ho announces plans to start a new Vancouver-based airline
http://www.harmonyairways.com/about_harmonyairways/company_info.shtml
