\u660e\u62a5\/\u4e00\u540d\u534e\u88d4\u8bfb\u8005\u900f\u8fc7\u672c\u62a5\u6295\u8bc9\uff0c\u79f02\u4e2a\u6708\u524d\u4e0b\u96ea\u5929\u5728\u6e29\u54e5\u534e\u6cca\u8f66\u505c\u5728\u8def\u8fb9\u65f6\uff0c\u53d7\u65e0\u5984\u4e4b\u707e\u906d\u53e6\u4e00\u6c7d\u8f66\u5931\u63a7\u649e\u53ca\uff0c\u5bf9\u65b9\u8bb9\u79f0\u6cca\u8f66\u540e\u4ea4\u6362\u8d44\u6599\uff0c\u5374\u7a81\u7136\u52a0\u901f\u4e0d\u987e\u800c\u53bb\u3002\u4ed6\u5411\u5351\u8bd7\u4fdd\u9669\u516c\u53f8(ICBC)\u7533\u62a5\u7d22\u507f\u65f6\uff0c\u5374\u88ab\u88c1\u5b9a\u8981\u4e3a\u610f\u5916\u8d1f\u5168\u8d23\uff0c\u4ee4\u4ed6\u611f\u5230\u7531\u65e0\u8f9c\u8005\u53d8\u6210\u201c\u8087\u4e8b\u8005\u201d\uff0c\u591a\u5e74\u79ef\u7d2f\u7684\u5b89\u5168\u9a7e\u9a76\u7eaa\u5f55\u8499\u4e0a\u9634\u5f71\uff0c\u8fd8\u8981\u627f\u62c5\u65e5\u540e\u8981\u52a0\u4fdd\u8d39\u7684\u540e\u679c\u3002\u672c\u62a5\u5c31\u6b64\u4e8b\u5411ICBC\u67e5\u8be2\uff0c\u7ed3\u679c\u77ed\u65f6\u95f4\u5185\u5b8c\u6210\u4e86\u91cd\u65b0\u5ba1\u6838\uff0c\u88c1\u5b9a\u8be5\u540d\u8bfb\u8005\u4e3a\u6b64\u610f\u5916\u7684\u53d7\u5bb3\u8005\uff0cICBC\u5e76\u5bf9\u672a\u5168\u9762\u6838\u5b9e\u8d44\u6599\u800c\u5f15\u8d77\u7684\u5224\u65ad\u5931\u8bef\u8868\u793a\u6b49\u610f\u3002<\/p>\n
ICBC\u53c8\u63d0\u9192\u6c11\u4f17\uff0c\u82e5\u5bf9\u88c1\u5b9a\u7ed3\u679c\u4e0d\u6ee1\u610f\uff0c\u53ef\u4ee5\u7ecf\u72ec\u7acb\u7684\u673a\u5236\u63d0\u51fa\u4e0a\u8bc9\u3002(\u89c1\u53e6\u7a3f)\u800c\u4e8b\u4e3b\u5219\u5bf9\u672c\u62a5\u4ee3\u4e3a\u67e5\u8be2\u540e\u4ee4\u4ed6\u8ba8\u56de\u516c\u9053\u8868\u793a\u611f\u8c22\u3002<\/p>\n
\u4e8b\u4e3b\u9ece\u5148\u751f\u5411\u672c\u62a5\u8868\u793a\uff0c\u4ed6\u4e8e2\u670812\u65e5\u4e0b\u53484\u65f6\u5de6\u53f3\uff0c\u5c06\u8f66\u505c\u5728\u83f2\u6c99\u8857(Fraser St.)\u9760\u8fd143\u8857(43rd Ave.)\u7684\u8def\u65c1\uff0c\u4e4b\u540e\u53bb\u5230\u9910\u5385\u4e0e\u670b\u53cb\u4f1a\u9762\uff0c\u5927\u6982\u665a\u4e0a6\u65f6\u5de6\u53f3\u51c6\u5907\u5f00\u8f66\u56de\u5bb6\u3002\u56e0\u4e3a\u5f53\u65f6\u6709\u4e0b\u96ea\uff0c\u9ece\u5148\u751f\u56de\u5230\u8f66\u65c1\u65f6\u8f66\u9876\u5df2\u7ecf\u6709\u5c11\u8bb8\u79ef\u96ea\uff0c\u4ed6\u4e8e\u662f\u6253\u5f00\u53f8\u673a\u4f4d\u7f6e\u7684\u95e8\uff0c\u7ad9\u5728\u5185\u4fa7\u6e05\u626b\u8f66\u9876\u3002<\/p>\n
\u4ed6\u8bf4\uff1a\u201c\u5728\u4e0d\u523020\u79d2\u7684\u65f6\u95f4\uff0c\u6211\u542c\u5230\u8eab\u540e\u4f20\u6765\u7830\u7684\u4e00\u58f0\uff0c\u56de\u5934\u53d1\u73b0\u4e00\u8f86\u6c7d\u8f66\u649e\u5728\u95e8\u7684\u540e\u4fa7\uff0c\u53ea\u5dee\u51e0\u5341\u5398\u7c73\u5c31\u53ef\u80fd\u76f4\u63a5\u649e\u5230\u6211\uff01\u201d<\/p>\n
\u5bf9\u65b9\u9a7e\u8f66\u7684\u767d\u4eba\u7537\u53f8\u673a\u9a6c\u4e0a\u505c\u8f66\uff0c\u6001\u5ea6\u5341\u5206\u53cb\u597d\u5730\u8be2\u95ee\u9ece\u5148\u751f\u662f\u5426\u53d7\u4f24\uff0c\u5e76\u8868\u793a\u56e0\u4e3a\u96ea\u5929\u8def\u6ed1\u624d\u4e0d\u5c0f\u5fc3\u649e\u5230\u9ece\u5148\u751f\u7684\u8f66\uff0c\u5bf9\u65b9\u79f0\u5148\u628a\u8f66\u4ece\u884c\u8f66\u9053\u79fb\u5f00\uff0c\u4ee5\u907f\u514d\u963b\u788d\u5176\u4ed6\u8f66\u8f86\u884c\u9a76\uff0c\u7136\u540e\u53cc\u65b9\u518d\u4ea4\u6362\u8f66\u8f86\u4fdd\u9669\u5355\u548c\u9a7e\u7167\u8d44\u6599\uff0c\u4ee5\u534f\u5546\u8d54\u507f\u95ee\u9898\u3002<\/p>\n
\u53ef\u662f\u5f53\u9ece\u5148\u751f\u5165\u8f66\u5185\u53d6\u4fdd\u9669\u5355\u548c\u773c\u955c\u4e4b\u9645\uff0c\u539f\u672c\u6001\u5ea6\u548c\u853c\u7684\u8087\u4e8b\u53f8\u673a\u5374\u52a0\u901f\u9003\u8d70\uff0c\u56e0\u4e3a\u5929\u8272\u5df2\u9ed1\uff0c\u9ece\u5148\u751f\u65e0\u6cd5\u770b\u6e05\u5bf9\u65b9\u7684\u8f66\u724c\u53f7\u7801\uff0c\u800c\u9762\u5bf9\u5df2\u65e0\u6cd5\u5b8c\u5168\u5173\u95ed\u7684\u8f66\u95e8\uff0c\u4ed6\u53ea\u597d\u4ece\u9644\u8fd1\u9910\u9986\u501f\u4e86\u51e0\u6839\u7ef3\u7d22\uff0c\u5c06\u8f66\u95e8\u7ed1\u7d27\u56fa\u5b9a\u540e\u52c9\u5f3a\u5f00\u56de\u5bb6\u3002<\/p>\n
\u9ece\u5148\u751f\u4e4b\u540e\u81f4\u7535ICBC\u7d22\u507f\uff0c\u5c06\u4e8b\u4ef6\u539f\u59d4\u8be6\u7ec6\u53d9\u8ff0\uff0c\u4f46\u7ecf\u8fc7\u7d22\u507f\u6838\u7b97\u5458(claims adjuster)\u7684\u68c0\u67e5\uff0c\u5374\u88ab\u6307\u56e0\u4e3a\u7f3a\u5c11\u8bc1\u636e\uff0c\u88c1\u5b9a\u9ece\u5148\u751f\u8fdd\u53cd\u4e86ICBC\u7684\u6c7d\u8f66\u6761\u4f8b\u4e2d\uff0c\u5982\u679c\u505c\u8f66\u5728\u6709\u8f66\u8f86\u5f80\u6765\u7684\u8def\u8fb9\u65f6\u201c\u4e0d\u5f97\u5728\u672a\u786e\u5b9a\u662f\u5426\u5b89\u5168\u7684\u60c5\u51b5\u4e0b\u5f00\u95e8\u201d\uff0c\u4ee5\u53ca\u201c\u4fdd\u6301\u8f66\u95e8\u6253\u5f00\u7684\u72b6\u6001\u4e0d\u5f97\u8d85\u8fc7\u4e58\u5ba2\u4e0a\u4e0b\u8f66\u6240\u9700\u7684\u65f6\u95f4\u201d\u7b492\u9879\u6761\u4f8b\uff0c\u4ed6\u8981\u4e3a\u6b64\u6b21\u610f\u5916\u8d1f\u5168\u8d23\uff0c\u65e2\u8981\u627f\u62c52000\u591a\u5143\u7684\u4fee\u8f66\u8d39\u7528\uff0c\u8fd8\u8981\u9762\u4e34\u65e5\u540e\u8f66\u4fdd\u9669\u8d39\u4e0a\u6da8\u7684\u201c\u60e9\u7f5a\u201d\u3002<\/p>\n
\u53d7\u5bb3\u4eba\u53d8\u201c\u8087\u4e8b\u8005\u201d\u8499\u51a4<\/p>\n
\u672c\u6765\u662f\u53d7\u5bb3\u8005\u5374\u7a81\u7136\u5c31\u53d8\u6210\u4e86\u201c\u8087\u4e8b\u8005\u201d\uff0c\u9ece\u5148\u751f\u5bf9\u6b64\u5341\u5206\u6124\u6012\u548c\u59d4\u5c48\uff0c\u4ed6\u8bf4\u201c\u6211\u5728\u52a0\u62ff\u5927\u5f00\u8f66\u5df220\u591a\u5e74\uff0c\u4e00\u76f4\u9075\u7eaa\u5b88\u6cd5\uff0c\u662fICBC\u7684\u9053\u8def\u4e4b\u661f(RoadStar)\uff0c\u4e0d\u4f1a\u5728\u4e0d\u5b89\u5168\u7684\u72b6\u6001\u4e0b\u5f00\u542f\u8f66\u95e8\u201d\u3002<\/p>\n
\u4ed6\u6307\u51fa\uff0c\u73b0\u573a\u505c\u8f66\u7684\u9053\u8def\u8bbe\u8ba1\u4e3a\u53cc\u5411\u5171\u67094\u4e2a\u6807\u51c6\u884c\u8f66\u9053\uff0c2\u4e2a\u8def\u8fb9\u505c\u8f66\u9053\uff0c\u5bbd\u5ea6\u4e0d\u50cf\u666e\u901a\u4f4f\u5b85\u533a\u90a3\u4e48\u7a84\uff0c\u4f46ICBC\u7684\u6761\u4f8b\u5b9a\u4e49\u5c31\u672a\u5199\u5f97\u5f88\u6e05\u695a\uff0c\u7a76\u7adf\u5728\u4f55\u79cd\u9053\u8def\u4e0a\u505c\u8f66\uff0c\u8f66\u95e8\u5f00\u5230\u591a\u5bbd\u5c06\u88ab\u89c6\u4e3a\u5f71\u54cd\u5176\u4ed6\u8f66\u8f86\u884c\u9a76\uff0c\u8f66\u95e8\u4fdd\u6301\u5f00\u653e\u7684\u72b6\u6001\u591a\u4e45\u5c31\u662f\u8fdd\u89c4\u7b49\u3002<\/p>\n
\u9ece\u5148\u751f\u4e4b\u540e\u591a\u6b21\u81f4\u7535ICBC\u8868\u793a\u53d7\u5230\u4e0d\u516c\u5e73\u5bf9\u5f85\uff0c\u800c\u8d1f\u8d23\u8d54\u507f\u4e8b\u5b9c\u7684\u4e3b\u7ba1\u5219\u56de\u5e94\uff0c\u79f0\u65e0\u6cd5\u66f4\u6539\u88c1\u5b9a\u7684\u7ed3\u679c\u7b49\u3002<\/p>\n
\u672c\u62a5\u53d7\u59d4\u6258\u591a\u6b21\u81f4\u7535ICBC\u67e5\u8be2\u8be5\u4e8b\u4ef6\uff0cICBC\u5728\u8be6\u7ec6\u4e86\u89e3\u60c5\u51b5\u540e\uff0c\u7acb\u5373\u8fdb\u884c\u4e86\u91cd\u65b0\u8bc4\u4f30\uff0c\u5e76\u88c1\u5b9a\u6b64\u4e3a\u201c\u649e\u8f66\u540e\u4e0d\u987e\u800c\u53bb\u201d(Hit and Run)\u7684\u4ea4\u901a\u610f\u5916\uff0c\u9ece\u5148\u751f\u662f\u53d7\u5bb3\u8005\u800c\u4e0d\u662f\u8087\u4e8b\u8005\uff0c\u4ed6\u7684\u8f66\u4fdd\u9669\u8d39\u4ea6\u4e0d\u4f1a\u56e0\u6b64\u4e0a\u6da8\u3002<\/p>\n
ICBC\u5e76\u5c31\u4e4b\u524d\u672a\u5728\u5168\u9762\u4e86\u89e3\u76f8\u5173\u60c5\u51b5\u800c\u5bfc\u81f4\u7684\u5224\u65ad\u5931\u8bef\u5411\u9ece\u5148\u751f\u8868\u793a\u6b49\u610f\uff0c\u5e76\u547c\u5401\u6c11\u4f17\u5728\u9047\u5230\u4ea4\u901a\u610f\u5916\u65f6\uff0c\u63d0\u4f9b\u5c3d\u53ef\u80fd\u8be6\u5c3d\u4fe1\u606f\uff0c\u5e2e\u52a9ICBC\u66f4\u6709\u6548\u8fdb\u884c\u7d22\u507f\u5ba1\u6838\u5de5\u4f5c\u3002<\/p>\n
\u6ca1\u7b2c\u4e09\u8005\u76ee\u51fb\u8bc1\u4eba ICBC\u8ba4\u5224\u65ad\u5931\u8bef<\/strong><\/p>\n ICBC\u5728\u56de\u5e94\u672c\u62a5\u67e5\u8be2\u65f6\u6307\u51fa\uff0c\u9ece\u5148\u751f\u7684\u6848\u4f8b\u56e0\u4e3a\u5728\u521d\u6b21\u5ba1\u67e5\u65f6\uff0c\u672a\u80fd\u83b7\u5f97\u8be6\u5c3d\u7684\u8d44\u6599\uff0c\u6bd4\u5982\u6ca1\u6709\u7b2c\u4e09\u8005\u76ee\u51fb\u8bc1\u4eba\u7b49\uff0c\u6240\u4ee5\u624d\u51fa\u73b0\u4e86\u5224\u65ad\u7684\u5931\u8bef\uff0c\u5ef6\u7f13\u4e86\u6b63\u786e\u7684\u88c1\u5b9a\u3002ICBC\u5e76\u5efa\u8bae\u5e02\u6c11\u9047\u610f\u5916\u65f6\u8981\u987e\u53ca\u4e09\u5927\u6b65\u9aa4\uff0c\u5c3d\u53ef\u80fd\u8be6\u5c3d\u641c\u96c6\u76f8\u5173\u8bc1\u636e\u3002\u5982\u679c\u6700\u540e\u5bf9ICBC\u7684\u88c1\u5b9a\u7ed3\u679c\u4e0d\u6ee1\u610f\uff0c\u4e5f\u53ef\u900f\u8fc7\u201c\u7d22\u507f\u8bc4\u4f30\u5ba1\u67e5\u201d(Claims Assessment Review\uff0c\u7b80\u79f0CAR)\uff0c\u7531\u72ec\u7acb\u8c03\u67e5\u5458\u6765\u8fdb\u884c\u91cd\u65b0\u8bc4\u4f30\u3002<\/p>\n \u5351\u4fdd\u53d1\u8a00\u4eba\u683c\u7f57\u65af\u66fc(Adam Grossman)\u9996\u5148\u5bf9\u672c\u62a5\u7684\u79ef\u6781\u67e5\u8be2\u8868\u793a\u611f\u8c22\uff0c\u79f0\u8fd9\u6709\u52a9\u4e8e\u6c11\u4f17\u66f4\u52a0\u4e86\u89e3ICBC\u7684\u76f8\u5173\u653f\u7b56\u548c\u83b7\u5f97\u6b63\u786e\u5904\u7406\u8d54\u507f\u7684\u8d44\u6599\u3002<\/p>\n 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Run)\u7684\u4ea4\u901a\u610f\u5916\u3002\u4e0d\u8fc7\u5ba1\u6838\u4eba\u5458\u5728\u521d\u5ba1\u65f6\u4e5f\u672a\u5c06\u5f53\u65f6\u7684\u5929\u6c14\u3001\u8def\u51b5\u4e0d\u4f73\u7b49\u60c5\u51b5\u4f5c\u4e3a\u5f71\u54cd\u56e0\u7d20\u8003\u8651\u5728\u5185\uff0c\u9020\u6210\u4e86\u5931\u8bef\u3002<\/p>\n \u683c\u7f57\u65af\u66fc\u5c31\u6b64\u63d0\u9192\u6c11\u4f17\u6b63\u786e\u5904\u7406\u4ea4\u901a\u610f\u5916\u7684\u65b9\u5f0f\uff0c\u5efa\u8bae\u5927\u5bb6\u9075\u5faa3\u5927\u6b65\u9aa4\u3002\u7b2c\u4e00\u662f\u8981\u8fc5\u901f\u3001\u8be6\u7ec6\u8bb0\u5f55\u6d89\u53ca\u4e8b\u6545\u7684\u6240\u6709\u8f66\u8f86\u8d44\u6599\uff0c\u5305\u62ec\u8f66\u724c\u53f7\u3001\u8f66\u578b\u3001\u9a7e\u9a76\u8005\u59d3\u540d\u3001\u9a7e\u7167\u3001\u4fdd\u9669\u5355\u53f7\u7801\u3001\u7535\u8bdd\u7b49\uff0c\u5fc5\u8981\u65f6\u53ef\u62cd\u6444\u8f66\u8f86\u7167\u7247\u4f5c\u4e3a\u8f85\u52a9\u6750\u6599\uff1b 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